The telephone interview is a tool for your recruiter to assess whether you are a serious applicant and decide whether or not to take you further through the application process. The questions are more likely to focus more on your general competences and skills. Your aim is to try to show your enthusiasm and commitment in a short conversation.
With telephone interviews you need to take advantage of the fact that you’re not face to face with your recruiter. Have a physical copy of your CV and the job description in front of you during the call. This is a commodity you won’t have when you go to the face to face interview stage, and going through you’re CV and the job spec over the phone with them in front of you, will help with your preparation for the face to face meeting.
Make sure to try organise taking the call from your recruiter in a quiet area where there won’t be any distractions. Whether it be in a meeting room at work, or at home, it’s important not to allow any unnecessary distractions to put your recruiter off during the call.
While it may not be face to face, smiling is important during a telephone interview as well as an interview. You will find that you sound more upbeat and engaged when you do this. Your smiles will be “heard” by the interviewer making for a positive impression.
3) Ask Questions
Telephone interviews are a great opportunity to find out more about the job. Ask questions that you can’t find out the answers to from the job description or google, examples of which would be:
• Find out more about the team you could potentially be joining. The people you work with play a big role in your overall work experience.
• Is this a new position or a replacement? If it’s a replacement, why did the last person leave?
• What is the manager’s long term vision for the team & role?
The key thing to remember is to have prepared, insightful questions ready to ask for every interview.