Our client is seeking to employ a Customer Support Agent with fluent German to join their team. This is a chance to work within a team that is at the heart of the business and showcase your skills delivering a high level of customer service. The role involves supporting customer needs via all communication channels. It will be fast-paced and varied role and will give you the opportunity to work in an environment with excellent rewards and achievements based on your exceptional performance.
- Deliver a high level of customer service, putting the customer first at all stages of their journey
- Work closely with a diverse and vibrant team
- Communicate effectively between customers, client and the team.
- Resolve queries at the first point of contact through various communication channels.
- Provide administrative support as required
- Professionally handle all enquiries, payments and follow up on any issues efficiently
- Work with shift work, between hours of Monday to Sunday (8am to 8pm)
- Experience working in a customer service role providing excellent customer service
- Proficient in MS office (ie Word, Excel)
- Fluent written and spoken ability in English and German
- Excellent communication and interpersonal skills
- Enjoys working in a busy, fast-paced environment
- Great attention to detail and organization skills
- Must be available for a regular schedule of 40 hours, one that spans weekends and holidays
If you are interested in this role, please apply via the link below or contact Jade Cunningham on 01 531 3743.
Job Reference: 10529_1565262804
Salary: €27000 - €28000 per annum
Salary per: Annum
Job Start Date: ASAP