WANTED: I am looking for a Service Delivery Analyst for a brand new role based in Dublin City Centre. You will be responsible for performance monitoring, reviews, reporting, and relationship building. You will report into the Service Delivery Manager.
My client is looking to expand their service delivery team due to growth within the organisation. As the SDA you will play a vital cog in ensuring best practice IT services are delivered in the most efficient and productive manner. The IT function here is all about top class IT service. The SDA will be tasked with: responsible for monitoring the performance of the Service Providers, by reviewing, querying and collating data supplied by both the Service Providers and the clients. The Service Analyst will provide first level support and escalation for clients and Service Providers, with responsibilities such as initial assessment, triage, research and resolution in some instances.
A FULL JS AND COMPANY PROFILE IS AVAILABLE UPON REQUEST
The ideal candidate will have:
If you are interested in this role, please get in contact with:
Associate Director: Tech Recruitment
Job Reference: 10615AM_1565598329
Salary: € - € per annum
Salary per: Annum
Job Start Date: ASAP