Solutions Engineer – AI (German-Speaking)

Job Details

Description:

Solutions Engineer – AI (German-Speaking)

Location: Dublin
Type: Full-Time

About the Role

We’re looking for a Solutions Engineer to support our sales and customer teams in delivering AI-driven solutions to SMB clients.

This is a great opportunity for someone looking to grow their career in pre-sales, working at the intersection of technology and customer engagement. You’ll help customers understand our platform, design integration approaches, and guide them through successful implementation.


What You’ll Do

  • Support sales conversations by leading technical discovery and understanding customer requirements

  • Translate business needs into practical solution designs and integration approaches

  • Deliver product demos and assist with proof-of-concept activities

  • Provide guidance on API usage, integrations, and data flows

  • Support discussions around security, data handling, and best practices

  • Create clear documentation (solution designs, onboarding steps, diagrams)

  • Collaborate with Product, Engineering, and Customer Success teams


What We’re Looking For

  • Fluent German (C1 level or above)

  • Experience in a technical customer-facing role (e.g. support, implementation, consulting, or pre-sales)

  • Understanding of APIs (REST, authentication, integrations)

  • Ability to translate technical concepts for non-technical audiences

  • Basic knowledge of security concepts (e.g. access control, data protection)

  • Familiarity with SaaS, cloud, or AI technologies


Nice to Have

  • Exposure to API-first or AI-based products

  • Experience with JSON, API calls, or light troubleshooting

  • Awareness of standards such as GDPR, SOC 2, or ISO 27001


Why Join

  • Strong opportunity to grow into a full pre-sales / solutions engineering career

  • Work with modern AI technology in a fast-paced environment

  • Collaborative, cross-functional team with real impact on customer success


Apply

To apply, please use the attached link or contact Emily Mason for more information.

Hiring Consultant

Associate Director - Multilingual, Call Centre, Office Support & Customer Care

With nearly 20 years of experience in recruitment, Emily Mason serves as the Associate Director for Multilingual, Call Centre, Office Support & Customer Care positions at Abrivia.

Apply for this Job

Interested applicants should submit their cv or Linkedin profile on the link below, or contact the consultant managing this role on the information above. Absolute discretion is assured.

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