Solutions Engineer – AI (German-Speaking)
Location: Dublin
Type: Full-Time
About the Role
We’re looking for a Solutions Engineer to support our sales and customer teams in delivering AI-driven solutions to SMB clients.
This is a great opportunity for someone looking to grow their career in pre-sales, working at the intersection of technology and customer engagement. You’ll help customers understand our platform, design integration approaches, and guide them through successful implementation.
What You’ll Do
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Support sales conversations by leading technical discovery and understanding customer requirements
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Translate business needs into practical solution designs and integration approaches
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Deliver product demos and assist with proof-of-concept activities
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Provide guidance on API usage, integrations, and data flows
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Support discussions around security, data handling, and best practices
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Create clear documentation (solution designs, onboarding steps, diagrams)
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Collaborate with Product, Engineering, and Customer Success teams
What We’re Looking For
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Fluent German (C1 level or above)
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Experience in a technical customer-facing role (e.g. support, implementation, consulting, or pre-sales)
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Understanding of APIs (REST, authentication, integrations)
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Ability to translate technical concepts for non-technical audiences
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Basic knowledge of security concepts (e.g. access control, data protection)
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Familiarity with SaaS, cloud, or AI technologies
Nice to Have
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Exposure to API-first or AI-based products
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Experience with JSON, API calls, or light troubleshooting
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Awareness of standards such as GDPR, SOC 2, or ISO 27001
Why Join
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Strong opportunity to grow into a full pre-sales / solutions engineering career
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Work with modern AI technology in a fast-paced environment
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Collaborative, cross-functional team with real impact on customer success
Apply
To apply, please use the attached link or contact Emily Mason for more information.

