Customer Care Executive

Job Details

Description:

Job Title: Customer Care Executive

Location: South City Dublin (on luas line)
Salary: Attractive Base Salary +Performance Bonus
Contract/Hours of Work: Full-Time | Monday-Friday | 9am-6pm
Working Model: Hybrid Working (2 office days / 3 remote after probation)

Interviews: WC 7.9.2026 and Start Date: 16.9.2026

We’re growing our Customer Experience team and are looking for motivated, customer-focused professionals to join our expanding operation in Dublin.

If you enjoy helping people, solving problems, and delivering exceptional service, this is an opportunity to join a fast-paced business that genuinely invests in its people and offers clear career progression.

What you’ll be doing:

  • Supporting customers across phone, email, and digital channels
  • Handling customer queries, account updates, and service requests
  • Delivering a positive customer experience on every interaction
  • Working toward team service goals and quality standards
  • Maintaining accurate records and ensuring attention to detail

What we’re looking for:

  • 1+ years’ experience in customer service, contact centre, retail, hospitality, or another customer-facing role
  • Excellent communication and listening skills
  • A positive, solutions-focused mindset
  • Strong organisational and multitasking abilities
  • Comfortable working in a fast-paced environment

What’s in it for you?

✔ Attractive base annual salary
✔ Annual performance bonus (paid quarterly)
✔ Pension & healthcare
✔ Mobile phone plan
✔ Fully funded professional qualifications and development
✔ Hybrid working after probation
✔ Genuine career progression opportunities
✔ Modern offices in Dublin South with excellent transport links

Ready to build your career with a company that values people and performance? Apply today to Emily Mason or Jordan Murray via the link attached.

Hiring Consultant

Associate Director - Multilingual, Call Centre, Office Support & Customer Care

With nearly 20 years of experience in recruitment, Emily Mason serves as the Associate Director for Multilingual, Call Centre, Office Support & Customer Care positions at Abrivia.

Apply for this Job

Interested applicants should submit their cv or Linkedin profile on the link below, or contact the consultant managing this role on the information above. Absolute discretion is assured.

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