Job Title: Client Services Coordinator
Location: Dublin City South (on luas line)
Salary: Competitive, bonus & benefits.
About the Role
Are you an organised, customer-focused coordinator who enjoys working in a fast-paced, collaborative environment? We’re looking for a Client Services Coordinator to join our team and support the day-to-day management of a key commercial account.
This is an excellent opportunity for someone who thrives on delivering exceptional service, enjoys problem-solving, and takes pride in maintaining high levels of accuracy and organisation.
Working as part of a supportive team, you’ll play an important role in ensuring the smooth delivery of administrative and operational services while building strong relationships with both customers and internal stakeholders.
Key Responsibilities
- Deliver excellent customer service via phone and email.
- Respond to customer enquiries in a professional and timely manner.
- Provide administrative support across a range of operational activities.
- Manage vehicle-related administration, including documentation and system updates.
- Maintain accurate client and operational data within internal systems.
- Manage shared inboxes and ensure queries are resolved within agreed service levels.
- Liaise with internal teams to coordinate customer requests and resolve issues.
- Support pool vehicle administration where required.
- Prepare weekly, monthly and ad hoc reports.
- Attend team meetings, record meeting minutes and track follow-up actions.
- Ensure all procedures and processes are followed consistently.
- Provide additional administrative support as required.
About You
We’re looking for someone who is organised, proactive and enjoys working as part of a collaborative team.
You’ll ideally have:
- At least one year’s experience in an administrative role.
- Excellent written and verbal communication skills.
- A customer-focused approach with strong relationship-building skills.
- High attention to detail and accuracy.
- Good working knowledge of Microsoft Office, including Excel, Word, Outlook and PowerPoint.
- Excellent organisational and time management skills.
- The ability to prioritise multiple tasks in a busy environment.
- A proactive approach with the confidence to suggest improvements.
- A positive attitude and the ability to remain calm under pressure.
Previous experience within the motor, fleet or automotive sector would be an advantage, but is not essential.
Why Join Us?
You’ll be joining a supportive and collaborative team where your contribution is valued. This role offers the opportunity to develop your administrative and customer service skills while working in a varied environment that values teamwork, continuous improvement and delivering excellent customer experiences.
If you’re looking for a role where you can make a real contribution and continue to develop your career, we’d love to hear from you.
Please apply to Emily Mason via the attached link.
