Claims Handler – Personal Injury
Location: Dublin
Hybrid Working Model + Competitive Package
Abrivia are currently recruiting for an experienced Personal Injury Claims Handler to join our client, a leading Irish Underwriter. This role reports directly to the Claims Manager and will be responsible for handling and settling Personal Injury Claims in a timely, and cost-effective manner.
Your Role:
- Ensuring exceptional customer service by accurately capturing crucial data during the notification stage.
- Proactive management of all incoming communication to achieve early and cost-effective resolutions for claims.
- Manage communications from all relevant parties, mitigating the risk of extended claim durations and associated expenses.
- Performing desktop investigations on claims and making indemnity/liability decisions where possible.
- Negotiating fair claim settlements with all involved parties.
- Keeping the Claims Manager informed of any changes in claim complexity and addressing them appropriately.
- Regularly reviewing files and reserves to ensure adherence to agreed service standards and quality under SLA’s.
About You:
- Previous experience in the handling of Personal Injury Claims.
- The ideal candidate should hold an APA/CIP or grandfather qualification with up-to-date CPD hours.
- Capable of prioritising tasks, meeting deadlines, and performing well under pressure.
- Strong negotiation skills.
- Commitment to accuracy and meticulous attention to detail.
- Excellent communication skills, both written and oral.
Should this position be of interest to you please apply via the link below or contact Shauna Jordan in Abrivia. If this role isn’t quite right but you are looking for something similar, please feel free to get in touch. All applications will remain in strict confidence.