Job Title: Logistics Customer Service Coordinator
Reporting to: Team Leader
Location: Dublin West fully onsite for training and moving to hybrid working model.
Days/Hours of Work: Full Time Permanent, standard hours Mon-Fri.
Do you enjoy dealing with customers and organising details? Then this job could be for you.
Our client is seeking to hire a Logistics Customer Service Coordinator to join their team in Dublin West. This is a chance to work within a team that is at the heart of the business and showcase your skills delivering a high level of customer service. The role involves supporting customer needs via all communication channels. You will work with a global logistics company where you will support clients and customers in delivering their goods on time. It will be fast-paced and varied role and will give you the opportunity to work in an environment with excellent rewards and achievements based on your exceptional performance.
The Role:
- Deliver a high level of customer service, putting the customer first at all stages of their journey
- Work closely with a diverse and vibrant team
- Communicate effectively between customers, client and the team.
- Resolve queries at the first point of contact through various communication channels.
- Provide administrative support as required
- Professionally handle all enquiries and follow up on any issues efficiently
The Candidate:
- Experience working in a customer service role providing excellent customer service
- Proficient in MS office (ie Word, Excel)
- Excellent communication and interpersonal skills
- Enjoys working in a busy, fast-paced environment
- Great attention to detail and organization skills
- Excellent administration skills.
If you are interested in this role, please apply via the link below or contact Emily Mason on 01 531 3730 or Roisin Claffey on 01 531 3734.