Job Title: Personal Lines Account Handler
Location: Dublin
Hybrid Working Model + Competitive Base Salary + Monthly Bonus.
Our client, a leading Insurance Broker, is currently seeking a Personal Lines Account Handler to join their growing team based in Dublin. This role will be responsible for business retention and excellent customer service as well as driving sales across personal lines insurance products.
Your Role:
- Communicate with clients via telephone, email, web chat, and face-to-face meetings.
- Manage all inquiries regarding current private motor, commercial vehicle, household, and other Personal Lines products.
- Handle initial notification of claims and ensure efficient handling by Insurers from notification to settlement.
- Identify new sales opportunities through cross-selling.
- Meet both monthly and yearly targets and goals.
- Exceed retention targets.
- Address complaints and errors according to relevant procedures.
- Follow scripts, procedures, and managerial instructions consistently.
- Maintain high standards in administrative tasks.
- Foster relationships with clients and key insurance contacts
- Participate in trade exhibitions and conventions as needed.
- Stay up-to-date with product knowledge.
Your Skills:
- APA qualification minimum.
- Previous experience in a similar role.
- Strong ability to prioritise tasks and manage own workload.
- Excellent communication skills both written and verbal.
- Ability to work cohesively as part of a team and independently.
What’s In It For You:
- Monthly bonus.
- Pension.
- Hybrid working model.
- Annual discretionary bonus.
Should this position be of interest to you please forward your CV to Shauna Jordan in Abrivia Recruitment. If this role isn’t quite right but you are looking for something similar, please feel free to get in touch to discuss other opportunities. All applications will remain in strict confidence.